Privacy Policy

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Privacy Policy

Thank you for visiting our website. This website is operated by Royal Natural Canada. Your access to and use of this website is subject to the following Privacy Policy and all applicable laws.

We understand your concerns about privacy and want to assure you that we take privacy matters seriously. Therefore, we provide this Privacy Policy to explain our online information practices and the choices you can make about the way your information (including your personal information) is collected and used. If you have any questions about this Privacy Policy, you may send them to service@royalnatural.ca.

Your Consent

By submitting information to us and/or using our website, you consent to Royal Natural Canada's collection and processing of all such information, including your personal information, in accordance with the terms and purposes outlined below. If you do not agree to be bound by this Privacy Policy, you must not access or use this website.

Definitions

• “Content” refers to all software and code that make up or are used to operate this website, as well as all text, photos, images, illustrations, graphics, recordings, videos, audiovisual clips, and other materials provided on this website.

• “Royal Natural Canada”, “we”, “our”, and “us” refer to Royal Natural Canada.

• “Feedback” means any content you post on or through this website specifically related to improving this website or the products and services we provide through this website.

• “Personal Information” or “PI” means information about you that allows someone to identify or contact you, such as your name, address, and email address.

• “Terms of Use” refers to these terms of use.

• “User-Generated Content” means all text, photos, images, illustrations, graphics, recordings, videos, audiovisual clips, and other materials you post on or through our website using social networking tools we provide, but that does not constitute Feedback. Unlike other information you provide to us, User-Generated Content is made available to others immediately after submission. Examples include product reviews or comments on blog posts.

• “Website” means www.royalnaturalcanada.com, including the online store operated by Royal Natural Canada.

• “You” and “your” refer to any user of this website.

What Information Does Royal Natural Collect?

We collect two types of information from website visitors:

1. Automatically Anonymous Information (“AAI”) – This information does not by itself identify you personally.

2. Personal Information (“PI”) – This information relates to your personal identity and may allow someone to identify or contact you.

Examples of information collected include:

• Information you manually provide by using the website (e.g., your name, phone number, email, billing/shipping address).

• Information from third-party social media platforms (e.g., signing in via Facebook or Google).

• Browser information automatically transmitted to us (e.g., IP address, browser type/version, device used, date/time of visit).

• Information from your mobile or tablet device when you access the website.

• Cookies and web technologies (e.g., to store your preferences or shopping cart contents).

Use of Information

We use the information we collect to:

• Provide you with requested information, products, and services.

• Offer personalized user experiences.

• Communicate with you about orders, promotions, surveys, or feedback.

• Improve our website, products, and customer service.

• Ensure security, prevent fraud, and comply with applicable laws.

Disclosure of Information

We may share your information with:

• Third-party service providers who help us operate the website and business.

• Other users (if you post User-Generated Content).

• Third-party social media platforms (if you link your profile).

• Affiliates and subsidiaries for their own marketing purposes (with your consent where required by law).

• Business partners (e.g., joint promotions or contests with your consent).

• As part of business transfers (e.g., merger or acquisition).

• Law enforcement or government agencies, if required by law.

• As described in any applicable posted Privacy Notice.

Links to Other Websites

Our website may contain links to third-party websites with their own privacy policies. We encourage you to review the privacy policies of these third-party websites before providing them with your personal information.

Access and Updates

You may view or update your information by logging into your account on the website.

Children’s Privacy

You must be at least 13 years old to use this website and 18 years old to register or make purchases. We do not knowingly collect information from children under 13.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the new effective date. Significant changes will also be announced on the homepage and/or via email if necessary.

Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of Ontario, Canada, without regard to conflict of law principles.

Contact Us

If you have questions about this Privacy Policy or how we can improve your shopping experience, please email us at: service@royalnatural.ca

Or contact us by phone:

Royal Natural Canada
1-866-690-4888

We always appreciate your feedback and your business.