Our goal is to ensure you are completely satisfied with your shopping experience.
We accept returns of unopened products within 7 days of the purchase date.
Opened or used items, or any products marked as non-refundable, are not eligible for return under this policy.
All items returned for refund or exchange must be in good condition to qualify for a credit or refund.
Restocking Fee: A 15% restocking fee will apply based on the item type and return condition.
If you would like to request a return, please email us at service@royalnatural.ca with the following details:
- Your order number (as referenced in the subject line of your “Order Update” email)
- The items you wish to return
- The reason for your return
A member of our customer service team will get back to you as soon as possible with the next steps!
